The best VoIP phone providers deliver exceptional service to their customers. Imagine this scenario: a prospective customer calls up the corporate sales department’s number on your website to inquire about a certain type of VoIP service. Six other states away, a cellular phone rings. The customer is told that he can call a toll-free number for additional information regarding VoIP. A voice mail message is then sent to this toll-free number. The customer is impressed!
But what if the prospective customer had never used VoIP before?
How different would this situation be? In such a scenario, the VoIP phone services could deliver excellent service, but the businesses would have to fall back on legacy systems and traditional equipment. This would result in additional operational costs for businesses and an increase in the cost of the VoIP service as well. In other words, the businesses would end up paying more for VoIP services.
There is a way, however, through which businesses can significantly reduce their operational costs while enjoying improved VoIP phone services. All this is made possible by adding an integrated VoIP system to the business. Integration allows one unified communications platform (USP) to integrate with multiple telephony devices and operators. Businesses can thus leverage the power of VoIP by adding an IP-based VoIP system to their existing enterprise phone system and integrating it with voice over IP (VoIP) calling plans. By doing so, enterprises can save over half of their total annual expenses on set costs associated with their VoIP phone system.
Many VoIP providers offer business VoIP calling features that feature free inter office calling, call forwarding, caller ID, call waiting, and more. However, the cost of such features depends on the connection speed of the users’ internet connection. With poor internet connection, low bandwidth and a poor VoIP service, one would not be able to enjoy VoIP calling features to the fullest. This would result in an ineffective VoIP phone service and decrease the productivity of employees. On the contrary, high-speed internet connection along with robust VoIP phones enables businesses to enjoy all the benefits of VoIP.
One can also opt to add on features to their existing VoIP phone services.
For example, a business can add on the features of a virtual PBX system in order to reduce operation costs and improve service quality. Businesses can also take the option of integrating their existing PBX system with VoIP. This is quite easy to do, as there are many companies that provide solutions that allow businesses to easily integrate their existing phone system with VoIP. In fact, some of these companies even provide ready-to-install software that allows a business to immediately implement an integrated VoIP solution with their existing PBX system.
Another way to add-on features to their existing VoIP providers is through the addition of IP telephony. IP telephony services enable businesses to lower their call expenses by utilizing the public switched telephone network (PSTN). By eliminating the use of additional phone lines, small businesses can significantly reduce their operational costs. Moreover, as IP telephony reduces operation costs, it helps smaller businesses to expand their reach and increase their productivity.
Aside from these cost savings, there are still other benefits that come with employing VoIP. One of the benefits is that it makes VoIP phones more accessible. Traditional phones are usually very large and bulky, making them inconvenient for many individuals. Moreover, using traditional phones can often be quite expensive, particularly if you need to acquire new phones regularly. This means that many businesses would rather go for a VoIP provider instead of a traditional phone company. This way, the business will only need to buy the phones once and can immediately benefit from its cost savings and other advantages.
In terms of security and reliability, both traditional and IP phones experience some vulnerabilities. However, it is important to note that as VoIP grows, these issues will likely become less of a problem as security measures continue to improve and become more robust.
- Furthermore, as IP telephony continues to grow in popularity, the threat of data theft will likely decline.
- The growing popularity of VoIP has made its devices increasingly difficult to tamper with or hack.
- Thus, the growing attractiveness of VoIP has made it an excellent choice for businesses looking to minimize operational costs and boost productivity.